Why Social Media is Worthwhile for Businesses
June 7th, 2012
The Inc. Magazine has a great article on all the ways that social media is beneficial to business in their efforts to market better, increase web site traffic, improve SEO and generate more leads. While the original article was published in 2010, the points made are even truer today than they were 2 years ago.
Visit the Inc.com web site to read the full article on how social media positively impacts the bottom line.
Anatomy of a Facebook Timeline Business Page
June 6th, 2012
Just when marketers had finally figured out the best ways to utilize Page Tabs on Facebook business pages, along comes Facebook to throw a monkey wrench into things. As of March 30, 2012, all Facebook fan pages were converted to the new Timeline look – like it or not. Until then, page owners could preview the new look and figure out all they need to do in order to take full advantage of the new features.
At the same time, Business Page admins have had to accept the loss of things like the beloved Default Landing Tab which many marketers had used as a Facebook “home page” showing an overview of the company or organization and encouraging users to Like the page while there.
Here are the main elements to consider with Timeline-based Facebook Business Pages:
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Facebook Adds New Share Button Social Plug-In
April 29th, 2011
For a while now, Facebook’s “Like” – or “Recommend” as seen on some sites – button has been popping up on more and more web sites. The purpose of the Like button is to allow you to easily share content that you like, publicly, with your friends on Facebook.
If you are logged into Facebook – whether or not you currently have the site open in a browser, thanks to cookies – when you click the Like button, on a blog post, article or web site page you visit, an item will appear in the News Feed of your Facebook profile, letting your friends know that you’ve recommended the site, along with a link to the item.
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Convert Your Company’s Facebook “Profile” Into a Business Page
March 31st, 2011
In the days when Facebook pages were static, mostly-useless afterthoughts, many users would opt to set up a “profile” for their company (ie: First Name: BOOST Last Name: Social Media) in an effort to create a more interactive way for the company to communicate with its fans which, in the case of a profile versus a business/fan page, would be the company’s “friends”. With a profile you can “like” other company pages, comment on posts by individuals or companies, and connect with other users as “friends”.
In the case of the original business page, you were relegated to commenting as an individual user – the administrator of the page – rather than as the company itself. With the most recent update to Facebook pages, you can use Facebook as a “page”, rather than as your individual profile. You can comment, share articles, and post Wall updates with the identity of your page, rather than as an individual. As a result, this makes the need to create a “profile” for a company unnecessary.
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New Facebook Pages Offer More Opportunities to Interact as Your Brand
March 16th, 2011
These days, everyone and their dog (sometimes, literally) has a Facebook fan page. But, the majority of those who do have one are still not doing it well. In that regard, it’s like web sites in general. People think having something is better than nothing and most of the time, we’ll tend to agree. However, there are a lot of examples of design-gone-wrong that leaves one thinking it would have been better for a company to sit the game out, rather than throw a completely unprofessional web site out there, for all the world to see.
But, we digress…and, thankfully, Facebook maintains pretty strict control over the layout of their site, unlike the eyesore that is (was?) MySpace profile pages. Egads!
Recently, Facebook updated the layout and functionality of their business pages (aka fan pages), opening the door for more consistent interaction between a company and its fans as well as other companies. With the new version of the Facebook page, you can opt to use Facebook as a page of which you are a designated administrator. While logged in as the page, you can “like” other company pages, respond to comments left on your business page and make posts, all as your company versus an individual administrator.
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BOOST Designs Custom Facebook Fan Page for NALH
February 28th, 2011
We’ve worked with NALH Bookkeeping Services for a number of years, beginning with the re-design of their corporate identity in 2003. Wow, has it really been that long?
NALH has been a great client to work with because of their desire to stay on the edge of emerging marketing trends and take advantage of new media and tools, while their competitors remain spectators on the sidelines. We’ve managed NALH’s social media campaigns for over a year and a half, resulting in a significant increase in traffic to their web site and better awareness of their company on popular social media sites.
Our most recent project for NALH was to re-design their Facebook fan page. We had long ago set up their page and integrated their blog posts and Twitter stream with the fan page, but we wanted to do something with more pizazz, so we set about designing a custom layout and graphics for their fan page which would help promote their presence on other social media sites like Plaxo, LinkedIn and Twitter. The new graphics help grab attention and invite people to interact with the page.
Is Facebook a Big “Deal” for Your Business?
February 4th, 2011
Facebook has quickly become a force to be reckoned with on the Internet. And, for businesses who use social media to market themselves, Facebook is often a big focus in those efforts.
Everyone knows that people like a good deal (and freebies, especially!), so why not incorporate one into your social marketing efforts? Facebook is now offering their Deals to businesses with Facebook Places pages. It could be something as small as a free cup of coffee, a reusable shopping bag or something more extravagant. Get creative!
Find out more about how you can offer a special incentive to people who visit and “check in” at your place of business by watching the walkthrough video on Facebook.
Tips for Social Media Marketing Success
August 11th, 2010
Begin with the end in mind.
What do you hope to achieve with social media marketing? Increase traffic to your web site? That’s a given. But, what do you want people to do once they get there? Contact your company for more information? Subscribe to a free newsletter? Register for a webinar or workshop? Be specific and tailor your efforts to support those goals.
Looking for “love” in all the right places.
Each social media site and platform has a different demographic, so make sure you’re speaking to the right audience. Figure out which sites make most sense for your business based on age, lifestyle, income, interests, type of business you’re promoting, etc. MySpace has a younger audience, LinkedIn subscribers are often higher-income earners, Twitter’s user base is generally more net-savvy and Facebook a mix of everyone.
Honest to blog.
Having a blog on your site can be a great tool for boosting search engine rankings. It’s also effective at establishing you as an expert in your field and showing that you have a good handle on what’s going on in your industry and the local business community. Not all blog content has to be original writing. Share articles or web sites that your audience may find interesting and insert some comments on what you liked about those resources.
The operative word in social media is “social”.
Be prepared to engage your audience in a two-way dialogue. It’s a conversation, not a broadcast. Constantly tooting your own horn or selling aggressively will result in your audience tuning out your message or, worse, un-following you.
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Twitter Lingo – What’s It All Mean?
June 2nd, 2010
I was at a presentation on Thursday at the Yaletown Rotary Club being given by Kemp Edmonds (@KempEdmonds), a social media educator at BCIT. One of the topics he discussed was cross-posting on Twitter, Facebook, LinkedIn and other social networking web sites. Cross-posting – posting the same information on multiple sites at once – makes it easier to keep all your social media profile up to date, but there are also potential downfalls.
Kemp discussed the idea that using tags and symbols in your messages – particularly those employed by seasoned Twitter users – on sites where they’re not typically used can result in alienation of the audience on other sites. In this case, cross-posting would negate your efforts to reach more audience in less time.
Have you ever seen an @ or # symbol in someone’s Facebook or LinkedIn status? What does RT mean anyway? Kemp had a great point in stating that not everyone is familiar with these symbols and abbreviations. Furthermore, no one likes to feel like they’re out of the loop. So, in the interest of education, let’s examine what these cryptic Twitter symbols and terms mean:
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